Privacy Policy for Vignette Reminder Solutions
Vignette Reminder Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our personalized renewal reminders for vehicle vignettes, information dissemination, and notification services ("our service" or "our online platform"). We operate in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. Our operations are also developed in compliance with Google Ads and Bing Ads guidelines, and we fully adhere to their policies.
1. Information We Collect
We collect various types of information to provide and improve our service to you.
a. Personal Data You Provide Directly to Us
When you use our service, you may provide us with personal data, including but not limited to:
- Contact Information: Your name, email address, postal address, and phone number.
- Vehicle Information: Details necessary for vignette reminders, such as vehicle registration number, vehicle type, and current vignette expiry dates.
- Communication Data: Any information you provide when you communicate with us, such as customer support inquiries or feedback.
b. Information Collected Automatically
When you access or use our online platform, we may automatically collect certain information about your device and usage, including:
- Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Usage Data: Information about how you interact with our service, such as features used, time spent on pages, and clickstream data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Service: Delivering personalized vignette renewal reminders and other notification services.
- To Improve Our Service: Analyzing usage patterns to enhance features, functionality, and user experience.
- To Communicate With You: Sending service-related announcements, updates, and responding to your inquiries.
- For Marketing and Promotional Purposes: With your consent, sending you information about new services, offers, and other updates that may be of interest to you.
- To Ensure Security: Detecting, preventing, and addressing technical issues, fraud, or abuse of our service.
- To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., hosting, analytics, customer support). These providers are bound by confidentiality agreements and are permitted to use information only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights (GDPR)
Under GDPR, you have certain rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.
6. Children's Privacy
Our service is not intended for use by individuals under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.
7. Third-Party Links
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Post: Vignette Reminder Solutions, 45 Tannwaldstraße, Bern, 3000, Switzerland